Privacy Policy

Last updated: November 2026

Adam & Kids (“we,” “our,” or “us”) respects your privacy and is dedicated to safeguarding your personal data. This Privacy Policy outlines how we collect, handle, and protect your information when you visit our website, shop with us, or contact our boutique in Kollam, Kerala.

1. Information We Collect

• Contact & Delivery Information: Full name, shipping/billing address, email address, and phone number when you place an order or create an account.
• Transaction Details: Order items, billing amount, invoice records, and shipping carrier tracking details.
• Technical Usage Data: IP address, browser type, and device type to optimize site speed and ensure a smooth shopping experience.

2. Payment Security & Card Data Protection

We do NOT store or collect your complete credit/debit card numbers, CVVs, UPI PINs, or Net Banking credentials on our servers. All electronic payments are processed through secure, PCI-DSS compliant third-party payment gateways (such as Razorpay) using end-to-end 256-bit SSL encryption.

3. How We Use Your Information

• To pack, dispatch, and deliver your boutique apparel orders.
• To send instant order confirmations, tax invoices, and shipment tracking alerts via SMS, WhatsApp, and email.
• To provide prompt customer support and resolve product sizing queries.
• To prevent fraudulent transactions and comply with Indian statutory requirements.

4. We Never Sell Your Data

We do not sell, rent, or lease your personal information to third-party advertisers. Your information is shared strictly with essential service providers necessary to operate our store (e.g., licensed courier partners such as Blue Dart, Delhivery, or India Post, and our payment processor Razorpay).

5. Your Data Rights & Grievance Redressal

You have the right to request access to the personal data we hold about you or request its correction or deletion. For any privacy-related inquiries, please contact our Grievance Desk at grievance@adamkids.in or write to: Adam & Kids, Beach Road, Cantonment, Kollam, Kerala 691001, India.